Cookie Policy
This Cookie Policy explains how PIPS&PUPS LTD ("we", "us", or "our") uses cookies and similar technologies on https://pips-pups.site to provide a secure, reliable and personalised experience.
Last updated: 13 March 2026
Cookie Policy Overview
PIPS&PUPS LTD uses cookies and similar technologies on https://pips-pups.site to help run our website, deliver our services, and understand how visitors interact with our content. Cookies allow us to remember your preferences, maintain security, and improve the performance and usability of the site for individuals and businesses across the UK.
This Cookie Policy works alongside our Privacy Policy. It explains what cookies are, the types of cookies we use, why we use them, and how you can manage your cookie settings at any time.
What Are Cookies?
Cookies are small text files that are stored on your device (such as your computer, tablet or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to website owners.
Cookies can be "first-party" (set directly by the website you are visiting) or "third-party" (set by a different domain, such as an analytics or advertising provider). Cookies may also be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which stay on your device for a set period or until you delete them.
On the PIPS&PUPS LTD website, we use cookies to support core functionality, to remember your choices, and to help us understand how our services, booking flows and quote requests are used so that we can continue to improve them.
Types of Cookies We Use
We group the cookies used on our website into the following categories:
- Essential cookies – required for the website to function and for you to navigate securely.
- Performance & analytics cookies – help us understand how visitors use our site so we can improve our content and services.
- Functionality cookies – allow us to remember your preferences and personalise your experience.
- Marketing & third-party cookies – support relevant marketing, measure campaign effectiveness and integrate tools from trusted external providers.
The specific cookies used on the site may change over time as we update or improve our services, but they will always fall within one or more of these categories.
Purpose of Cookies
We use cookies on the PIPS&PUPS LTD website for the following main purposes:
- To enable basic site functionality – such as page navigation, secure areas of the site, and forms related to bookings, quotes and contact requests.
- To remember your choices – including your cookie preferences, region or service interests, so that you do not need to re-enter the same information each time you visit.
- To analyse engagement – helping us understand which pages, service descriptions or support articles are most useful so we can improve them.
- To improve performance and reliability – monitoring loading times, error rates and general site behaviour to keep the experience stable and responsive.
- To support relevant marketing – where enabled, using anonymised insights to present content, offers or information that aligns with your interests.
Managing Your Cookie Preferences
You have control over how cookies are used on your device. When you first visit our site, you may see a cookie banner that allows you to accept or adjust non-essential cookie settings. You can revisit these choices at any time by using the options available in our cookie banner or settings tool (where provided).
In addition, most web browsers allow you to manage cookies through their settings. Depending on your browser, you may be able to:
- View which cookies are stored on your device.
- Delete specific cookies or clear all cookies.
- Block cookies from particular websites.
- Block all cookies or only third-party cookies.
If you choose to disable or block certain cookies, parts of our website (including the Booking or Quotes journeys) may not function correctly, or your experience may be less tailored.
For detailed guidance on managing cookies, you can use your browser's help documentation. The following links may be helpful for commonly used browsers:
- Chrome
- Safari
- Firefox
- Microsoft Edge
If you have any questions about your cookie preferences, you can contact us via the Contact Us page or through our Support page.
Essential Cookies
Essential cookies are strictly necessary for our website to operate. Without these cookies, key services and security features cannot be provided. For this reason, essential cookies cannot be switched off using our cookie banner or settings.
We use essential cookies, for example, to:
- Allow you to move between pages and maintain a secure session.
- Remember information you enter into forms while navigating, such as basic booking or quote details.
- Manage your cookie consent choices so that we can honour your preferences.
- Protect our website and services against misuse and security threats.
These cookies do not gather information for marketing purposes and are not used to track your activity outside our website.
Performance & Analytics Cookies
Performance and analytics cookies help us understand how visitors use our website, so we can improve our content, layout and services. These cookies collect aggregated, anonymised or pseudonymised information, such as how often pages are visited and how users interact with features.
Where used, performance and analytics cookies may allow us to:
- Measure which service pages, FAQs or blog articles are most frequently visited.
- Understand how visitors discover our site, such as through search engines or referrals.
- Identify areas of the site that may be slow, confusing or causing errors.
- Test new features or layouts to ensure they are helpful and effective.
We only deploy these cookies where permitted by applicable laws, and where necessary we ask for your consent before they are set.
Functionality Cookies
Functionality cookies allow the website to remember choices you make and provide enhanced, more personalised features. They help us tailor the experience to your needs without requiring you to re-enter the same information on each visit.
Examples of how functionality cookies may be used on the PIPS&PUPS LTD website include:
- Remembering your previously selected services or preferences to streamline repeat Booking or Quotes requests.
- Retaining your language or region settings, where available.
- Remembering whether you have dismissed certain informational banners or in-page messages.
If you disable functionality cookies, some or all of these personalised features may not work as intended, and certain preferences may not be stored between visits.
Marketing & Third-Party Cookies
Marketing and third-party cookies are used to deliver content that is more relevant to your interests and to measure the effectiveness of our communications and campaigns. These cookies may be set by us or by carefully selected third parties.
Depending on how you use our site, these cookies may be used to:
- Understand which services or solutions you have shown interest in, so that related information can be highlighted.
- Measure the performance of our marketing activities and refine them over time.
- Enable integrations with third-party tools, such as embedded content, social media platforms or external booking utilities.
Marketing and third-party cookies are generally optional. Where required by law, we will request your consent before setting these cookies. If you do not allow them, you will still be able to use the core features of our website, but you may see less tailored content and may not benefit from certain third-party enhancements.
Cookie Retention Periods
Cookies are stored for different lengths of time depending on their purpose:
- Session cookies – remain active only for the duration of your browsing session and are deleted when you close your browser.
- Persistent cookies – remain on your device for a defined period or until you delete them using your browser settings.
In general, we aim to use the shortest practical retention periods that still allow us to achieve the purposes set out in this policy. Specific retention times may vary between different cookies and third-party providers. When we update or introduce new cookies, we review their retention periods to ensure they remain appropriate.
You can delete cookies from your device at any time through your browser settings. Doing so will remove persistent cookies before their scheduled expiry date, which may reset certain saved preferences on our site.
Updates to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our services, or legal and regulatory requirements. When we make significant changes, we will adjust the "Last updated" date at the top of this page and may take additional steps to inform you where appropriate.
We encourage you to review this page periodically to stay informed about how PIPS&PUPS LTD uses cookies and how you can manage your settings. Your continued use of our website after any updates to this policy will constitute your acknowledgement of the updated terms.
If you have questions about this Cookie Policy, you can contact us using the details provided on our Contact Us page or via our Support page.
Need more information about how we handle your data?
For a full overview of how PIPS&PUPS LTD collects, uses and protects your personal information, please review our Privacy Policy or get in touch with our team.